Renewal

Poster: Cøbra
Dated: Monday December 20 2004 - 1:16:02 UTC

I have 8 days left for renewal.

If I renew today, will the duration of 1 year be added to the end of the current duration or will the duration of 1 year extension start immediately on payment of the renewal ?

Thanks, Cøbra.

Poster: Andy
Dated: Monday December 20 2004 - 9:19:41 UTC

Hi,

Your renewal should start from the end date - So, should give you 1 year and 8 days support.

If it doesn't, let me know.

Cheers
Andy

Poster: Cøbra
Dated: Tuesday December 21 2004 - 18:48:05 UTC

Just renewed my license. (Dec 21)

This page says "Support Remaining: 365 days", which I guess means that it hasn't added the remaining 7 days of support.

Account Ref #: 106219
Invoice Ref #: 7415

Cheers and have a wonderful Christmas !

Renewal not adding days left in previous year?

Poster: rudy
Dated: Thursday December 23 2004 - 19:53:22 UTC

Andy,

On December 15th, I received an email from Milonic, reminding me that my registration was going to run out on January 15th, 2005. Because I like this menu so much, I logged right in and renewed for another year. I noticed however, that I did not receive the 30 days credit from December 15th - January 15th, 2005 under the old license. As of today (December 23rd, 2004) it is showing that I only have 358 days left - shouldn't it show 388 days - 358 plus the 30 days that was left from the old license?

No big deal, but don't won't to be penalized for responding right away to the renewal notice.

Domain name:
http://www.networkdriven.com

Poster: marty
Dated: Friday December 24 2004 - 11:19:47 UTC

Hi Cøbra,

I've updated the date on your support so you should now have the correct number of days remaining.

If you contact us directly through http://www.milonic.com/contactus.php for any future license/account issues they will be dealt with much quicker.

-Marty

Poster: Cøbra
Dated: Saturday December 25 2004 - 23:26:47 UTC

Thanks Marty.

Btw, Milonic should update their script to do this automatically...?

Poster: John
Dated: Sunday December 26 2004 - 3:03:37 UTC


Already did...