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Taken From The Forum: Help & Support for DHTML Menu Version 5+
Last Updated: Thursday November 20 2008 - 06:11:09

expired support question


Poster: jptilkes
Dated: Friday November 19 2004 - 18:31:42 UTC

My company purchased a reseller license over a year ago, so the support is now expired.

Until today, I have only needed to use 3 of those 10 licenses.

I went to Milonic.com to add another site and get the appropriate download (with all the licensing info filled in) but not only does the 'My Licenses' page tell me that I am not able to edit the license details, it won't let me download anything.
The error I get when I attempt to edit the site info is:
Quote:
As a sub user you are non permitted to edit the license details

Please contact the main licensed user to change the license.

I will try to get my company to spring for a renewal, but shouldn't I be able to continue to use the version I had while current on support? How would I go about being able to use my other 7 licenses.

Thank You
Jeff Tilkes


Poster: John
Dated: Friday November 19 2004 - 22:41:05 UTC

Drop a note explaining the situation to martyATmilonicDOTcom. She'll handle things.